Contact & Support

We are a small team — email is the fastest way to reach us.

Last updated: 21 October 2026

Email us

support@myexamsaathi.com

We reply to most messages within 2 working days (Monday–Saturday, IST). Please use the email address registered on your account so we can verify it quickly.

Payment or refund problem

Include the date of payment, the amount, and the Razorpay payment/order ID from your receipt. Please read the Refund Policy first — it explains what is eligible.

Wrong question or answer?

Send the test name, question number, and (if possible) a screenshot. We review every reported question and correct verified errors as a priority.

Exam notification corrections

Our notifications summarise official notices. If a date, fee or vacancy looks wrong, send the official link — we update the page and add a correction note.

Grievance officer

Under the Information Technology Rules, 2021, complaints can be addressed to Grievance Officer, MyExamSaathi at the email above. Complaints are acknowledged within 24 hours and resolved within 15 days.

Business details

MyExamSaathi, New Delhi, India. We do not accept payments by cash, cheque or direct bank transfer — Premium is sold only through the Razorpay checkout on this site.

Questions about this page? Email support@myexamsaathi.com. We usually reply within 2 working days.